Reference

tokek88 Privacy Policy: Your Account Data Path

tokek88 Privacy Policy explains what we collect when you open an account, use a mobile browser from Medan, or select DANA and QRIS at the cashier.

Account dataWallet recordsCookie choicesAccess requests
tokek88 tokek88 Privacy Policy: Your Account Data Path
PRIVACY HELP

Get Privacy Help Through Your Account

A clear contact route matters when your account data needs attention. We ask you to use the support path inside your account and include the phone or email connected to your profile, the request you are making and any relevant payment reference. This lets us identify the correct record while limiting unnecessary disclosure.

Team online

Account support path

Ask about profile data, phone verification or a login record through account support. We may request an account detail before discussing personal data, so your request reaches the correct profile.

Cashier support path

For DANA, OVO, GoPay, QRIS or bank transfer records, send the transaction reference shown in your cashier history. We use that reference to check status without asking for your wallet password.

Privacy request path

Request access, correction or removal through support and state the exact change you want. We assess identity, account status and local-law requirements before replying about your personal data.

DATA CONTROL

See How Your Account Data Is Handled

We keep this policy practical by linking each data category to an account action. Your phone verification supports account access, device signals help identify unusual login behaviour, and payment references help resolve…

Account collection

We collect details you provide during account opening, including contact data and phone verification status. We use them to create your profile, send account-related replies and help you regain access.

Device signals

When you sign in from a mobile browser or desktop, we may record device and session signals. These details help compare access events and identify activity that needs an account-security check.

Cookie choices

Cookies can keep a session active and remember selected settings. You can manage cookie controls in your browser, although changing them may affect sign-in continuity or saved account preferences.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be stored with your account record. We use it to match payment status, not to request or retain your wallet password.

Retention checks

We retain account, support and transaction records for the period needed for account service, dispute handling and applicable duties. When a record is no longer needed, our process addresses its removal or de-identification.

Change requests

You can ask us to access, correct or remove eligible personal data through the privacy request path. Include your account contact and requested action; we may verify ownership before making a change.

Privacy Policy Answers For tokek88 Accounts

These Privacy Policy answers focus on the account, device and payment records you may see while using tokek88 in Indonesia. They also explain the practical steps for asking about your data, changing an incorrect detail or checking why a request needs verification.

It covers account details, phone verification, login and device signals, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

We use phone verification status to support account access and identify the correct profile when you contact support. It does not give us access to your wallet password or private wallet credentials.

Yes. The Privacy Policy covers the transaction reference and status linked to QRIS or DANA activity. We use those details to match a cashier event and resolve a payment question.

You can request access through the privacy request path in your account. Tell us which data you want to see, provide the connected contact detail and complete ownership checks where required.

Send a correction request through support with the inaccurate field and the replacement detail. We check the account record before updating it, and the available action depends on local law.

We keep records for account service, payment questions, dispute handling and applicable duties. The retention period can differ by record type, after which the data is removed or de-identified through our process.

You may request removal through the privacy request path. We assess the request against account status, unresolved payment matters and local-law requirements, then explain which data can be removed and why.